Revised: December 26, 2012
Information We Collect
Collecting Information about You
Usage Data and Site Activity
Cookies and Web Beacons
Using Information About You
We use your Contact Information and Usage Data for internal purposes, such as:
· providing the Site and Services to you;
· analyzing preferences, trends, and statistics;
· informing you of products, services, promotions, and offers that may be of interest to you; and
· providing you with other information from and about Cultivate and the “Williams-Sonoma, Inc. Brands," which include Williams-Sonoma, Pottery Barn, pottery barn kids, PBteen, west elm, Rejuvenation and Mark and Graham.
From time to time we establish business relationships with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners. In such cases we may rent, sell, exchange, share and/or cross-reference information, including Contact Information, about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.
To serve you better, we may combine information you give us online on the Site as well as in stores or through catalogs of the Williams-Sonoma, Inc. Brands. We may also combine that information with publicly available information and information we receive from or cross-reference with our Select Partners and others. We use that combined information to enhance and personalize the shopping experience of you and others with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
We may contract with companies or persons to provide certain services including data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.
We may allow third-party companies to serve ads and/or collect certain anonymous information when you visit the Site. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to the Site and other websites in order to provide advertisements about goods and services likely to be of interest to you. These companies typically use a cookie or third-party Web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit http://www.networkadvertising.org/.
We may share contact information and other data with businesses controlling, controlled by, or under common control with any Williams-Sonoma, Inc. Brands.
In certain instances we may disclose your Contact Information and Usage Data when we have reason to believe that it is necessary to identify, contact, or bring legal action against persons or entities who may be causing injury to you, the Site, Williams-Sonoma, or to others, and when we believe the law or legal process requires it. We may also share Contact Information and Usage Data with businesses controlling, controlled by, or under common control with Williams-Sonoma.
Opting Out Of Marketing And Transfers; Managing Information About You
We want to communicate with you only if you want to hear from us. If you prefer not to receive marketing communications from us or from our Select Partners, or if you would like to opt out of our exchange of your information with other marketers, please let us know. You can call us at1.800.541.1262or send us an email. Please be sure to include your full name, email address, and specifically what information you do not want to receive. If you would like to update or correct your Contact Information with us please contact us the same way.
You may also click the designated link at the bottom of all email advertisements to be removed from future email updates.
Please note that any requests to remove or update your contact information may take up to ten days for your email request.
Be Careful When You Share Information with Others
Please be aware that whenever you share information on a publicly available profile page or any other public forum on the Site, that information may be accessed by others. In addition, please remember that when you share information in any other communications with third parties that information may be passed along or made public by others. This means that anyone with access to such information can potentially use it for any purpose, including sending unsolicited communications.
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Site or Services, we cannot and do not guarantee the security of any information you transmit on or through the Site or Services, and you do so at your own risk.
Links To Other Websites and Services
The Site and Services are intended for users who are 18 years old or older. We do not knowingly collect information from children under the age of 13. If we become aware that we have inadvertently received information from a child under the age of 13, we will delete such information from our records.
Processing in the United States
Please be aware that your Contact Information and communications may be transferred to and maintained on servers or databases located outside your state, province, or country. If you are located outside of the United States, please be advised that we process and store all information in the United States. The laws in the United States may not be as protective of your privacy as those in your location. By using our Site or Services, you agree that the collection, use, transfer, and disclosure of your Contact Information and communications will be governed by the applicable laws in the United States.